This is the frankly appalling story of Volkswagen Australia's perverse reluctance to assist hundreds of customers plagued by DSG transmission power loss problems, and the unlikely turn of events that led to the recall of 26,000 Volkswagens in Australia - in line with massive recalls globally. How a coronial inquest and subsequent media reports - especially Fairfax Media reports - served to force Volkswagen Australia finally to accept its reasonable customer care obligations.
Full story:
http://www.autoexpert.com.au/buying-a-car/new-cars/brands/volkswagen/volkswagen-australia-defective-dsg-recall-fiasco